eTundra Shipping Policy
Shipping Topics
We have thousands of items that ship free all day every day within the continental United States. Free Shipping items are clearly marked with the 
logo, and will be reflected in your shopping cart and during checkout.
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Orders $0 - $50 ship for a flat rate of $9.95.
Orders $50 - $100 ship for a flat rate of $13.95.
On orders $100 and over, shipping is calculated as a percentage of your order total excluding items marked with free shipping.
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We primarily ship within the continental United States. Because of that, all shipping rates quoted on etundra.com are for U.S. shipments. We do accommodate certain international shipping requests and will contact you, once your order is placed, to discuss and confirm shipping options and rates.
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Shipping costs will be calculated based on ground shipping (provided that your order does not need to be shipped freight). You will have the ability to select one of the options listed below on the shopping cart and confirm or modify the selection on the order review page before you complete your order.
- Ground – Click here for delivery estimates
- 3 Day Select - Guaranteed by end of third business day
- 2nd Day Air – Guaranteed by end of second business day
- Next Day – (Order must be placed by 5:00 PM MST Monday through Thursday)
- Next Day Saturday – (Order must be placed by 5:00 PM MST Friday)
- Show Room Pick Up & Will Call – Same day (for our local customers)
- Truck Shipment – Heavy equipment or large orders may ship VIA freight (see details below)
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Shipments that are too large and/or heavy for regular UPS package must ship by truck (LTL). This type of shipment can vary from a regular package delivery.
Please take note of the following:
- There are a variety of options available for truck shipments. Click here to see the list of options. Please take the time to read about the various choices and select the ones you need.
- Someone must be present to receive, inspect and sign for the delivery. Unlike standard package deliveries, the driver will not leave your item for you if you are not there.
- It is very important that you inspect your package carefully while the driver is still present. If there is any damage or signs of damage please contact us immediately and DO NOT accept or sign for your delivery. Once you sign for a shipment, you will be responsible for filing any damage claim within 7 days.
- The truck driver is not responsible for offloading your shipment. If you do not have a proper loading dock we recommend choosing the lift-gate option. It is also important you have help at your location to unload and move your item.
- Trucking companies are set up to deliver shipments to commercial addresses. Please read the residential or limited access options carefully to make sure you do not fall into one of these categories. If you do it would be best to see if you can have your shipment sent to a workplace or other commercial address to avoid additional charges. If you still need to have your shipment delivered to a residential or limited access address you MUST select that option before checkout. If you do not and the trucking company determines you fall into one of those categories you will be charged the additional costs after your shipment is delivered. If you are unsure about your delivery location in any way please contact us at 800-447-4941.
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All in-stock orders ship same day if placed by 5:00 PM MST, M-F. In-stock orders placed on Saturday and Sunday will be shipped on the next business day. If you have selected Ground shipping, click here to estimate delivery times by region.
If a product is not in-stock, we will drop ship that product from one of hundreds of trusted partners and suppliers. On each product page, we provide an estimated "Usually Ships In" time. This is how long the product takes to ship from the supplier.
Tundra will also provide a tracking number for every package shipped. Your tracking number will be posted in your order status on the website and will be included in email communications about your order as well, when available.
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