Become A Fan
Tundra knows that it is all about exceeding the expectations of you, our customer. Here are a few examples. Please let us know if we have done the same for you!
12/22/2010 Holiday Customer Service
I am in OH searching for a company that I can trust online to order a crepe maker that my mother in FL is SO excited to receive. I saw the happy photo of your staff online and you all looked like good people.
When I spoke to Keith yesterday and he called me back like he said he would, I knew for sure I would place my order with Tundra. You also quickly replied to me and when I placed my order online (so I would be in queue for when it is in stock), I received a courtesy call from Kelly (I think) as well.
Your owner, manager, and other employees should know they have an AWESOME CUSTOMER SERVICE TEAM! Thank you and happy holidays! - N.W.
Restaurant Opening Packages
"I wanted to let you know that our order came in without a hitch!
Tundra has been two of the few STAND-OUTs during this whole process, great service, communication and follow through have been a welcome exception to the rule in industry dealing thus far.
We look forward to dealing with you in the future for our small wares orders!" - M.B.
Buying Restaurant Equipment
"I just wanted to take this opportunity to write and say 'Thank you' for all you did to make this experience a good one, from your initial call to your follow-up. The dishwasher is going to be great!" - R.S.
Calling A Tundra Sales Rep
"I just wanted to share my feedback of my recent experience with Tundra Specialties’ exceptional customer service. It was the first time ever I have contacted Tundra by phone call when I wanted to order a single small ticket item.
My phone call was answered by Cheryl Miller in very friendly manner. She went out her way to make sure the item was in stock and would shipped as soon as possible since it was being shipped directly from warehouse.
I was absolutely amazed by her commitment to deliver excellent customer service. Thank you Cheryl and Tundra." - V.P.
Buying Restaurant Equipment
"I purchased a globe mixer through you and wanted to let you know how happy I am with the quality of the equipment, the ease of the transaction, and the professionalism of your staff during the whole process.
It was a pleasure doing business with you and the next time I need something you will be the first place I look. I only wish I had purchased everything from you when I set this business up three years ago." - J.H.
Making Life Easier
"Tundra is great. They not only flawlessly helped open my restaurant, but also exceeded my expectations in every situation. They make my life easier!" - J.G.
"Tundra consistently exceeds our expectations. They are always friendly and go the extra mile!" - J.M.
Helping You Succeed
"I want to thank you for your help in finding the right equipment and supplies I needed for our store opening. Your commitment to finding and recommending the right items made our opening a success. Thanks again!" - M.M.
Incredible Customer Service
"Tundra Specialties provided incredible service and was the source for all of our kitchen needs. My Tundra representative was with us every step of the way in opening both of our restaurants!" - M.W.
Smoothest Online Ordering
"This has been the smoothest online ordering I have had to do yet and will only be using your site and company for all future and similar transactions. Thank you!" - M.B.
Any restaurateur knows that hiring the wrong employee can be very costly for business. Not only will a bad employee cost you literally, by spending the money to hire and train them and the employee that eventually replaces them, but the level of work they bring to the table in your restaurant can also be very costly.