When you want to serve coffee, the Grindmaster - B-SAP - Precision Brew® Automatic Single Airpot Coffee Brewer can satisfy the taste buds with ease. The B-SAP unit brews up to 2.5 liters and keeps coffee hot without needing a warmer. It holds the brew temperature within one degree during the brewing process and extracts 20 percent more dissolved solids than other brewers. The Grindmaster Precision Brew® Automatic Single Airpot Coffee Brewer (B-SAP) can be switched to pour-over mode when there is no connection to water, and the built-in cycle tracks the number of brew cycles.
Well, without being there it's not really possible for us to effectively trouble shoot the issue you're having, so your best bet would be to call Grindmaster at 800 695 4500 for some tech support. Also, make sure everything is hooked up correctly.