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Q:Does this product use water to heat the trays?
A:This unit works much like a steam table, or chafing dish. It is wise to have a 1-2" layer of water in the bottom, just underneath the food pans to prevent the heating element from being overworked and burning out.
Q:what temperture will this keep food in the tray?
A:Thanks for reaching out with your question.
Q:Does this item come with lids/covers?
A:Yes, the covers are high quality clear polycarbonate with slots for utensils.