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Q:How do you remove the old caster
A:Some manufacturers make specific wrenches to remove casters. They are basically flattened wrenches about 1/8" thick. If you have the manufacturer of your caster you can call our sales team to determine if there is a caster wrench available to help you out. 1.888.388.6372
A:Try cutting a groove in the head of the bolt to fit a large straight blade screw driver. I would use a dremel or other rotory tool. You may be able to reuse the bolt if you are careful.