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Q:Is it possible to damage this soap dispenser if it is filled to the top and possibly overfilled?
A:It may likely be clogged with hardened, coagulated soap near the dispensing tip. Be sure to fully wash all of the component pieces, and upon inspection you will notice if the dispenser has cracked and broke or not.
Q:Is a general liquid lotion soap Ok to use in this dispenser? Is there regular maintenance that needs to be done on this dispenser?
A:Yes, any bulk liquid soap is ok to use with the Bobrick - B-824 . This unit does have a self cleaning feature and automatic flush system that helps with maintenance.