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Q:Can you melt caramel or chocolat in the Nemco 11 qt round counter top warmer without it burning?
A:This Nemco warmer works great for warming dessert toppings. There is a low/med/hot setting and because of the tubular elements you do not need to worry about "hot spots". Just make sure not to put the toppings directly in the warmer. Always put food in an inset first.
Q:does this include the insert?
A:I am sorry, this warmer does not come with an inset, cover or ladle.