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Q:I have a customer that wants to convert his natural gas unit to propane, is this possible?
A:Call customer service at 888-388-6372 and they will be able to help you with that.
Q:how do i order just the rice shroud not the whole cooker?
A:You can find the shroud only as Tundra SKU 62343
Q:Can I just order the bottom part of the rice cooker not the brown shield but the actual machine?
A:Yes, we do offer many of the component parts to this rice cooker.
Q:Is there any way we can order just the round beige/tan metal shield?
A:The Rinnai RR77-20413 Heat Shroud is part number 62343.