Do you have questions about this product?
Get answers from real customers and in-house experts with AnswerBox.
Q:WHAT CUP SIZE IS THE UNIT,ALSO IS IT NATURAL GAS?
A:This is just the rice cooker only and does not include the pot or lid. For the whole unit please use this link...
Q:Is it possible to replace the levers that control the cook buttons instead of replacing the operating unit?
A:Below is a link to the parts available for the Rinnai rice cooker...
Q:I have a customer that wants to convert his natural gas unit to propane, is this possible?
A:Call customer service at 888-388-6372 and they will be able to help you with that.
Q:how do i order just the rice shroud not the whole cooker?
A:You can find the shroud only as Tundra SKU 62343
Q:Can I just order the bottom part of the rice cooker not the brown shield but the actual machine?
A:Yes, we do offer many of the component parts to this rice cooker.
Q:Is there any way we can order just the round beige/tan metal shield?
A:The Rinnai RR77-20413 Heat Shroud is part number 62343.